Receipts

How PaidFast issues payment receipts automatically and where to find them.

A receipt is proof that a payment was made. PaidFast issues one automatically whenever an invoice is paid, so you never have to write one by hand. Receipts are available on every plan.

#When receipts are issued

  • Online payments — when a customer pays through the portal (by card or mobile money through Pesapal), PaidFast records the payment and issues a receipt.
  • Manual payments — when you record a payment yourself for cash or a bank transfer, a receipt is issued for that payment too.

The customer is sent the receipt over the same channel the invoice used (email or WhatsApp), and it's available in their portal.

#Receipt numbering

Receipts are numbered so each one is unique and sequential for your business. You'll see a clean, per-business receipt number (for example SUB-000001-style sequences for subscriptions), which makes reconciliation and record-keeping straightforward.

#Finding receipts

Open Documents → Receipts to see every receipt issued, who it was for, and which invoice and payment it relates to. Open any receipt to view or download it.

#What's on a receipt

  • Your organization branding and details.
  • The customer.
  • The invoice it settles and the payment method used.
  • The amount and date paid.
  • A unique receipt number.

#Partial payments

If a customer pays an invoice in parts, each payment produces its own receipt for the amount paid, and the invoice stays Partially paid until the balance is cleared.

Receipts · PaidFast Docs