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Plans & billing

Upgrade to Starter, manage your subscription, apply a coupon, and understand renewals and cancellation.

Your plan determines your monthly limits and which features you can use. Manage it under Billing in the sidebar (or from the Pricing page). For the full feature comparison, see Plans & what's included.

#Free vs Starter

  • Free — KES 0, lower limits, send invoices by email with a manual-payment pay link, PaidFast branding.
  • Starter — a monthly subscription with higher limits, custom branding, WhatsApp sending, online checkout through Pesapal, reminders, credit notes, statements (including automatic ones), recurring invoices, and more.

#Upgrading to Starter

  1. Open Billing in the sidebar (or the Pricing page) and choose Starter.
  2. If you have a coupon, enter it at checkout to apply a discount.
  3. Complete payment. Your account switches to Starter and the new limits and features unlock immediately.

#Renewals

Starter is billed per month. Your plan renews automatically each period so your features and limits keep working without interruption. Each subscription charge produces a numbered receipt for your records.

#Cancelling

You can cancel Starter from your billing settings. When you cancel:

  • You keep Starter features until the end of the current paid period.
  • After that, your account returns to Free limits.
  • Your data — invoices, customers, receipts — stays intact; only the plan limits and premium features change.

#Limits and usage

Monthly limits (invoices, customers, quotations) reset at the start of each calendar month. If you reach a Free limit, PaidFast prompts you to upgrade to continue. See Plans for the exact numbers.